When you place an order on our website, we'll send you an e-mail confirming details of the order.
We aim to ship all physical orders within two working days from receipt of the order. Orders will be shipped using Royal Mail Second Class post within the UK, and Airmail for international orders. Special delivery arrangements may be made on request, or for very large orders – please get in touch by telephone or e-mail before placing your order, if you have specific delivery requirements. Delivery times will vary, depending on the destination country and operational conditions.
If your order does not arrive within the expected delivery time, or if an order arrives damaged, please e-mail email@example.com, or give us a call, and we'll be happy to arrange for a replacement to be sent out, or issue a refund, if necessary.